Clarabridge Customer Connections

April 19-22, 2020

Hard Rock Hotel San Diego

Clarabridge Customer Connections (C3), our electrifying four-day conference is kicking off in San Diego, April 19 - 22, 2020. Hear from industry experts, thought leaders, and top practitioners in customer experience (CX) and digital customer service leaders for examples and best practices needed to stay ahead of the curve.

Agenda Highlights

  • Sunday, April 19th

    Customer Day

    Hands-On Trainings

  • Monday, April 20th

    Pre-Conference Workshops

    Welcome Reception

  • Tuesday, April 21st


    General Sessions

    Breakout Sessions


    Connections Reception

  • Wednesday, April 22nd


    General Sessions

    Breakout Sessions


    CX Awards

View Full Agenda

Pricing & Discounts

Group Discounts

Please email for information on group discounts

2020 Speakers

  • logo for blue cross blue shield kansas city
  • logo for progressive
  • logo for hcsc
  • logo for mutual of omaha
  • logo for indeed
  • logo for united airlines

Venue & Accomodations

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C3 2020 will be hosted at the Hard Rock Hotel San Diego, located in the heart of downtown in the famed Gaslamp Quarter. With contemporary and chic design, and tons of unique features, you’re not just treated like a guest, you’re treated like a rock star.


A special room rate of $249 per night has been secured exclusively for C3 attendees. Please note there are a limited number of rooms available, so be sure to book your reservation as soon as possible.

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